“I usually go to the sister practice in East Craigs but had to go to this one as an emergency at the weekend. No problem getting an appointment same day, was seen by Hew, the senior dentist. He couldn’t have been kinder or nicer while extracting a wisdom tooth which didn’t want to let go, and the same goes for the nurse who held my hand! I was given full information about aftercare and all seems to be well the next day. Thank you St John’s Rd practice!”
Both the St John’s Road and East Craigs Dental Practices are open. Due to Covid 19, however, the Scottish Government has imposed extremely strict limitations both on the way all dental practices can operate due to social distancing requirements and on the type of treatment all NHS dentists can carry out.
If patients need advice or treatment in an emergency, they should phone the Practices on the usual numbers and we will help you.
The Scottish Government restrictions mean that although a very limited category of routine treatment is available, the vast majority of treatment options are not yet able to be provided on the NHS. In addition, due to the strict distancing requirements, we are only allowed to operate at a fraction of our normal capacity to ensure the safety of our patients and team members.
Unfortunately, these Government restrictions mean that the majority of treatment that was in progress when we were told to close in March is not yet possible. We realise this is terribly frustrating for our patients and we are also desperate to get back to working normally.
We will contact those patients awaiting treatment once it is able to be carried out. If anyone has any concerns about this, please phone our reception team and ask if the Practice Manager could call you back.
We have huge sympathy for those patients who have been impacted by our enforced closure and the subsequent Government restrictions on dentists in Scotland. We are very keen to return to working normally as soon as we are permitted & we thank all our patients for your support and understanding throughout this challenging time for everyone.